RingCentral Voicemail

Please see the below sets of instructions for options related to your RingCentral Voicemail

From Phone: Change PIN *HIGHLY RECOMMENDED*

1.) Push the "Message" button on the phone handset

2.) Follow the voice prompts - Enter your PIN followed by #

3.) Follow voice prompts- Press 2 to get to your settings

4.) Follow voice prompts - Press 3 to change PIN

5.) Follow voice prompts to change PIN


NOTE: YOUR PIN MUST BE 6-10 DIGITS LONG

From Web App: Change PIN *HIGHLY RECOMMENDED*

1.) Log into the RingCentral web app: https://app.ringcentral.com/


Note: Please view these instructions, if you need additional steps for logging in.

2.) At the bottom left, click the gear icon with the label "Settings" 

3.) Within the Settings Menu, choose "Phone"

4.) Scroll down to the "Voicemail settings" section

5.) Click "Voicemail PIN"

6.) In the provided spaces, enter the new PIN and SAVE


NOTE: YOUR PIN MUST BE 6-10 DIGITS LONG

From Phone: Access Voicemails-

1.) Push the "Message" button on the phone handset

2.) Follow the voice prompts - Enter your PIN followed by #

3.) Follow voice prompts- Press 1 to get to your voicemails

4.) Follow voice prompts to listen, delete, or save voicemails

From Web App: Access Voicemails-

1.) Log into the RingCentral web app: https://app.ringcentral.com/


Note: Please view these instructions, if you need additional steps for logging in.

2.) To the left hand side of the screen, locate the phone icon with the label "Phone"

3.) Click the "Voicemail" tab to view your voicemails

4.) Interact with your voicemails by clicking on them

From Phone: Change Voicemail Greeting-

1.) Push the "Message" button on the phone handset

2.) Follow the voice prompts - Enter your PIN followed by #

3.) Follow voice prompts- Press 2 to get to your settings

4.) Follow voice prompts - Press 2 to change greeting settings

5.) Follow voice prompts to change various related settings, as you wish

From Web App: Change Voicemail Greeting-

1.) Log into the RingCentral web app: https://app.ringcentral.com/


Note: Please view these instructions, if you need additional steps for logging in.

2.) At the bottom left, click the gear icon with the label "Settings" 

3.) Within the Settings Menu, choose "Phone"

4.) Scroll down to the "Voicemail settings" section

5.) Click "Voicemail greeting"

6.) To set a Custom Greeting - Click the dropdown in the top right corner of the voicemail greeting settings screen > change to 'Custom'

7.) Choose one of the options for a custom greeting and follow instructions

Note: if you choose to record with the computer microphone, assure you "allow" the browser to access the microphone, when prompted.

8.) Make sure you save when done!