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You can choose whether or not emails will be grouped together in conversations or come individually every time.
1.) Open and log into your ICTC Gmail account
2.)In the top right corner, click on the "Settings" icon that looks like a gear and choose "Settings" from the menu
3.) Under the "General" tab, search for "Conversation View"
4.) Choose either "Conversation view on" to group messages into conversations or choose "Conversation view off" to ungroup messages and receive them individually.
5.) Don't forget to scroll all the way to the bottom and click the "Save Changes" button before exiting the page.
If you still encounter any issues after following these steps, please let us know by putting in a ticket.
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