There are several methods to creating a new Google Form. Below are a couple of those methods:
1.) Go to docs.google.com/forms
2.) Click the "Blank +" OR choose a template under the "Start a new form" area
1.) Go to drive.google.com
2.) Click the "New" button in the top left
3.) Click "More" and then choose "Google Forms" from the menu and that will open a new form in a new tab
If you still encounter any issues after following these steps, please let us know by putting in a ticket.